How we collect, use, and protect your personal information
At BitMinePro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud mining services.
2.1. Personal Information: When you create an account, we collect your email address, name, and password. For KYC verification, we may collect additional information such as government-issued ID, address proof, and date of birth.
2.2. Financial Information: We collect information about your cryptocurrency wallet addresses and transaction history on our platform.
2.3. Usage Data: We collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
2.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.
3.1. To provide and maintain our service, including processing transactions and sending notifications about your account.
3.2. To verify your identity and prevent fraud or other prohibited or illegal activities.
3.3. To improve our services, website, and customer experience.
3.4. To communicate with you, including responding to your inquiries and providing customer support.
3.5. To comply with legal obligations and resolve disputes.
4.1. Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors and KYC verification services.
4.2. Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
4.3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4.4. We do not sell or rent your personal information to third parties for marketing purposes.
5.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5.2. Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your location, you may have the following rights regarding your personal information:
7.1. The right to access, update, or delete your information.
7.2. The right to rectification if your information is inaccurate or incomplete.
7.3. The right to object to our processing of your personal information.
7.4. The right to restriction of processing of your personal information.
7.5. The right to data portability.
7.6. The right to withdraw consent where we rely on consent to process your personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@bitminepro.com
Address: [Company Address]